PINKY SHOW STORE : USA & INTERNATIONAL SHIPPING • RETURN POLICY

SHIPPING TO THE U.S.A.

The cost of shipping an order to anywhere in the U.S.A. is a flat $5. (It’s $5 regardless of the size of the order.)

However, once an order is placed, it’s not possible to add more items to that order. The additional items treated as a separate order with its own shipping fee of $5.

Shipping is usually done by either USPS or FedEx (Ground), depending on package weight and location. Unfortunately, we don’t have a flexible shipping system, so we don’t offer overnight or faster shipping options.

INTERNATIONAL SHIPPING

The cost of shipping an order to anywhere in the world (anywhere outside the U.S.A.) is a flat $10. It’s always $10 regardless of the size of the order.

Some examples:

Shipping an order to somewhere in GERMANY: $10.

Shipping an order to JAPAN: $10.

Shipping an order to ARGENTINA: $10.

ANTARCTICA?: Surprisingly, also $10.

How about NORTH KOREA?: Unfortunately, we don’t have a way to ship to NORTH KOREA.

Here is a list of places that we currently can’t ship to:

AFGHANISTAN
BELARUS
BHUTAN
CHAD
CUBA
ECUADOR
IRAN
LAOS
LIBYA
MONGOLIA
NORTH KOREA
PAPUA NEW GUINEA
RUSSIA
SOLOMON ISLANDS
SOUTH SUDAN
SYRIA
TIMOR LESTE
TURKMENISTAN
UKRAINE
YEMEN

And similar to how our system handles U.S.A. orders, once an order is placed, it’s not possible to add more items to it. That’d just be a separate order, with it’s own shipping fee of $10.

For international orders, shipping is usually handled by USPS, FedEx, DHL, or DPD, with the carrier and delivery method automatically selected according to package weight and delivery location. Unfortunately, we’re not able to offer speedy delivery options via our online store.

Our policy regarding RETURNS, EXCHANGES, & REFUNDS

We have a very simple return/exchange/refund policy: IN GENERAL, WE DON’T DO RETURNS, EXCHANGES, & REFUNDS.

“In general?” Does that mean we’ll do it sometimes? Yes, that is correct.

1. We’ll correct errors made by us or our partners.

If we make a mistake submitting your order to the people who make and ship the item(s), for sure we’ll apologize and make things right. Or, if the folks who handle production and shipping make an error and send you the wrong item, sent your order to the wrong address, or whatever - again, we promise to correct the problem.

2. If the item you received is very different from the way it’s represented in our online store.

If this happens to you, please contact our shopcat to describe the problem. If you request a return/exchange/refund, he’ll discuss and help you with that stuff.

3. If the problem item is an article of clothing that doesn’t fit you.

Sometimes, even after careful measuring and studying/comparing the item sizing specifications, you still end up with a shirt that doesn’t fit. It’s part of the uncertainty of buying clothing over the internet, and nobody’s been able to figure out a way to completely solve this problem. If this happens to you, the first step is to contact our shopcat and explain what the situation is; he’ll give you instructions on where & how to send the item back to us. The shirt has to be in new condition, and you (the buyer) would be responsible for paying for shipping both ways (the cost of shipping the item back to us, plus $5 for shipping the differently-sized replacement shirt to you). We feel like this is an okay compromise, floating somewhere between “no exchanges, ever” and “we’ll exchange anything, for any reason whatsoever.”

Okay, so that’s actually quite a few circumstances where we’ll do something we just said we don’t do. What did we mean when we said, “NO RETURNS, EXCHANGES OR REFUNDS”? It means we won’t accommodate requests for babycat reasons, some examples below:

• I changed my mind and don’t want it anymore… I want a refund…

• The item took “too long” to arrive in the mail… I want a refund…

• I thought the item was going to be really wonderful but when it arrived it’s merely “okay”… I want a refund…

• The thing that arrived doesn’t look exactly like the pictures on my computer screen… I want a refund…

• The Pinky on my new t-shirt has a pinhead-sized dot on her face that’s killing all my joy… I want a refund…

[ rant on ] A lot of people think that “free returns on anything for any reason” and “free, fast shipping” policies are consumer-friendly. I’m not an economist or social psychologist, but I’m 100% sure that large, powerful companies like Amazon use their scale and reach to offer enticements to customers that are designed to eventually grind smaller, independent businesses into dust. Small mom & pops operations don’t have the leverage to negotiate steep discounts for goods & shipping. And small businesses who try to “compete” with Amazon-type corporations by also offering “FREE SHIPPING / RETURN ANYTHING” policies are being lulled into a one-sided suicide pact. At the individual level, the reshaping of our thoughts and expectations is already near-complete, paid for by these very powerful corporations. [ rant off ]

So! In summary! For anyone still reading this - yes, please request a return/exchange/refund whenever necessary, but please also understand that as Drittens’s unofficial shop assistant, I respectfully request that no one waste his time with consumerist-mania plague-nonsense.

My name is Kim and I am the author of the PINKY SHOW STORE “Returns, Exchanges, & Refunds” policy.

October 12, 2022
under a tree near Soda Lake, California

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